AI for maintenance and engineering teams
Your best engineer,
on every shift.
Machine Mesh turns your manuals, SOPs, maintenance logs and the know-how in your engineers' heads into cited answers in seconds, at 2am. Photograph a fault, ask in your own language, and see the exact page the answer came from.
- Live in days, not months
- Works alongside your CMMS
- Every answer cites its source page
- 1An engineer photographs a part and asks what it is.
- 2The answer comes back with page citations.
- 3The source page opens beside it, so it can be checked.
See it work
Four real questions. Real answers.
Screenshots of the live app, answering from real equipment manuals. Not mock-ups. Pick one.
Prompt
What is this object called and how does it work?
Photograph a part. Ask what it is.
Snap a part, a fault or a nameplate. Machine Mesh matches it against your own documents, explains how it works, and opens the manual page it used.
- Matches the photo to your own manuals and drawings
- Page citations on every statement
- The source page opens beside the answer
The Dave problem
Every plant has a Dave.
The engineer who knows why Line 3 trips on cold mornings. It isn't in the manual. It isn't in the CMMS. When Dave retires, moves on or is on holiday, it's gone.
Without Machine Mesh
- OEM manuals in a cabinet, PDFs on a shared drive, logs in Excel, photos on phones
- “Ask Dave” is the process
- A 2am breakdown means a phone call
- New starters take years to be useful
With Machine Mesh
- One question box over all of it
- Photograph the part and ask what it is
- Every answer cites the manual and the page
- A fix recorded once is there on every shift
$36,000
an hour of unplanned downtime, in the lowest-cost sector Siemens surveyed (FMCG). In automotive it is $2.3 million. Siemens, The True Cost of Downtime 2024. Much of it starts with an engineer who can't find the answer fast enough.
How it works
Live in days. No IT project.
01
Upload what you have
Manuals, SOPs, maintenance logs, drawings, photos, videos. Messy, scanned or out of date is fine. Start with one site.
02
Ask like you'd ask a colleague
Type a question, or photograph the part. In plain English, or in the language your engineers speak.
03
Check the source
Every answer shows the document and page it came from. Engineers can flag or correct answers, so it improves.
Works with the documents you actually have
Fits what you already run
Not another CMMS.
Machine Mesh is the knowledge layer. It sits alongside SAP PM, Maximo, your CMMS, SharePoint and shared drives. You keep your systems of record. Your engineers get the answers those systems can't give them.
Start with one site. Add more when it has proved itself.
Record a fix on video
Staff film the repair once. It becomes searchable knowledge for every shift.
Reads drawings, not just text
P&IDs, wiring diagrams and scanned pages are understood and cited.
Engineers stay in control
Flag, correct and improve answers. The people who know best teach it.
Role-based access
People only see the information they are authorised to see.
Same answer at 2am as 2pm
Built for rotating shifts and 24/7 operations.
No OT connection needed
Starts from documents. No live plant data or control-system access.
Who it's for
Built for the people who keep the line running.
Stop being the help desk.
- Fewer “where's the manual?” calls on and off shift
- New starters become useful sooner
- What your best people know stays when they move on
What is searching costing you?
Put your own numbers on it.
Your inputs, simple arithmetic. We don't pretend to know your plant, so every assumption below is yours to change.
Time spent hunting
2,300 hours a year
about £87,400 of engineering time
If you won back 30%
£26,220
and 690 hours back each year, before counting a single hour of avoided downtime.
Defaults are placeholders, not benchmarks. The 30-day trial is how you find your real number, on your own documents.
Questions
The ones engineers ask first.
How is this different from searching SharePoint or a shared drive?
Search returns a list of files you then have to open and read. Machine Mesh reads them for you and returns the answer, with the document and page it came from, so you can check it in one click. It also understands photos, drawings and scanned pages.
We already have a CMMS or SAP PM. Why do we need this?
You don't replace it. Your CMMS records work. Machine Mesh holds the knowledge that helps people do the work: manuals, SOPs, past fixes and the know-how that never got written down. It sits alongside what you run today.
Isn't this just a chatbot on our manuals?
Answers are drawn from your documents, not from the internet, and every one cites its source page so engineers can verify it. Engineers can also flag and correct answers. It's built around maintenance documents: drawings, procedures, logs and photos.
How long does it take to set up?
Days, not months. There's no connection to your plant systems. You send us documents, we set up one site, and your engineers start asking real questions.
What documents does it work with?
OEM manuals, SOPs, maintenance logs, spreadsheets, P&IDs and wiring diagrams, photos, videos and handwritten notes. Scanned, out-of-date and inconsistent documents are fine.
Does it work in other languages?
Yes. Answers can be translated in one click, so an engineer can read the fix in their own language.
Where does our data go, and who can see it?
Data is hosted in the EU and access is role-based, so people only see what they're authorised to. ISO 27001 certification is in progress. Ask us for security details and we'll walk you through them.
What does it cost?
Pricing is per site, and the 30-day free trial lets you prove the value on your own documents first. We'll talk through the numbers once you've seen it work.
30-day free trial
Send us your worst manual.
We'll have it answering questions in days. Start with one site and your own documents, and see for yourself.
- 1Pick your hardest documentsThe scanned manual, the tangled SOP, the log nobody can search.
- 2We set up one siteNo IT project. No connection to your plant systems.
- 3Your engineers ask real questionsFor 30 days, on real faults. You decide if it earns its place.